What is IAB Compass?
We’ve created IAB Compass with one core goal: to help our members navigate fast-evolving areas of the digital advertising landscape. It has been produced with research consultancy MTM and first launched in January 2023, exploring AR/VR, gaming, shoppable advertising and connected TV (CTV). A chapter on digital--out-of-home followed in early 2024.
We are now releasing an updated version of CTV Compass, incorporating updated forecasts and trends to help advertisers stay up to date with this important channel and utilise it effectively.
The below chapter is based on qualitative and quantitative primary research with industry experts. You can navigate the sections via the drop down box above and find a full methodology at the bottom of the report.
Contents
Executive summary
What is CTV advertising?
Connected TV devices
Connected TV platforms and service providers
User-interface ads
Examples of CTV ad formats
Current level of CTV advertising spend
CTV advertising spend £m, 2018 - 2024F
CTV advertising spend forecast
Base case and key drivers & detractors for CTV advertising growth
CTV advertising forecast, Base Case, £m, 2023 - 2028F
Future developments in CTV
How CTV advertising has developed
Share of total video viewing across all devices
Broken down by device and content type (2022)
Households with smart TVs
Advertiser uptake of CTV & the challenges faced
Benefits of CTV
Challenges of CTV
The CTV opportunity & what to do next
Advertisers should explore how CTV can complement existing TV and/or digital video
Recommendations for advertisers & agencies
Methodology
Executive summary
Connected TV (CTV) refers to video content that is viewed on a TV screen and delivered through an internet connection - see What is CTV advertising for more details.
Connected TV accounts for a significant share of TV and video viewing.
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Around 3/4 of UK households own CTV devices, with smart TVs most common. They stream a mix of subscription, broadcaster and other ad-supported services
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CTV viewing accounts for c.28% of viewing on a TV device among UK adults and 55% for 16-34s - this continues to rise while linear TV viewing is falling
CTV advertising combines some of the best elements of TV and digital advertising.
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TV buyers use CTV for incremental reach over linear TV, as well as to target niche audiences that would be harder or more costly to reach via broadcast TV
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Digital buyers use CTV to benefit from the big-screen experience
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CTV is mostly used for brand goals, but there is also potential for performance activity using targeting and interactive ad formats
Current spend on CTV is c.£1.62bn, growing quickly but with some limiting factors.
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Adoption of CTV by large advertisers is relatively high - close to linear TV and digital video - and low minimum spend (vs TV) makes CTV accessible to a broader set of advertisers
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Spend has grown an average of 29% annually since 2018 and splits between broadcaster video-on-demand (BVOD) and other ad-supported video-on-demand (AVOD)
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Fragmentation, a lack of standards, and data and measurement issues are limiting CTV spend to an extent, particularly beyond BVOD and YouTube
We anticipate CTV spend to almost double to c.£2.94bn by 2028 - potentially more.
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This would reflect an ongoing shift to streaming among viewers, with ad budgets following
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Netflix, Disney+ and Amazon Prime Video ad tiers specifically are seen as a likely catalyst for growth, attracting viewing and ad budgets directly, and driving interest in CTV more generally
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In the near term, addressing issues around fragmentation and standards would drive growth further
Advertisers should explore how CTV can complement linear TV and/or digital video.
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If new to CTV, advertisers should engage with CTV suppliers to explore their offering and build an understanding of the roles CTV can play
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Beyond this, advertisers should integrate CTV into TV and video planning and buying, and look for opportunities to drive efficiency and effectiveness in campaign delivery
What is CTV advertising?
Connected TV (CTV) refers to video content that is viewed on a TV screen and delivered via an internet connection.
Today, this mostly occurs through TVs directly connected to the internet (smart TVs), but can also be via streaming devices (e.g. Amazon Fire TV Sticks), games consoles and connected pay-TV set-top boxes (STBs) that enable a TV to connect to the internet.
Connected TV devices
CTV includes subscription (SVOD), broadcaster (BVOD) and ad-supported (AVOD) services.
CTV devices and platforms are offered by tech companies, TV set manufacturers, plus traditional pay-TV STB providers. They act as gatekeepers to consumers, controlling the user interface and app stores where content is accessed.
An increasingly diverse range of content providers include BVOD, SVOD, AVOD and FAST, including video-sharing platforms such as YouTube, and social media such as Facebook. CTV platforms often offer their own content services, e.g. Samsung TV+, as well as enabling access to others. The content is a mix of on-demand and linear-streaming channels.
Connected TV platforms and service providers
Advertising on CTV combines the big screen experience of TV with the targeting, wider creative options and trading associated with digital.
CTV advertising is seen as combining aspects of linear TV with digital. Ads can be placed before and during streamed content, as well as in the user interface, with video and display ad formats available.
User-interface ads
With devices connected and able to exchange data, CTV advertising can offer:
- Targeting: for instance, based on geo data, device type, day part, content/channel, along with further options for custom targeting
- More creative options: including personalisation, interactivity, and sequencing of ads that allow storytelling across several CTV creatives (see examples below)
- Automated, data-driven trading: programmatic buying options are available on some platforms
It is worth noting that features currently vary by provider and targeting, for instance, is generally not as sophisticated as other forms of digital advertising.
Examples of CTV ad formats
The main CTV ad formats include:
- Display ads in the user interface e.g. on the home screen, in navigation panes, on screen saver
- Video ads e.g. pre-roll, mid-roll and post-roll
Various options allow for personalisation, interactivity and sequencing:
- Dynamic overlay: marketers can take existing video creative and use data to add an overlay that is personalised to the viewer
- Choice-based ads: allow the user to control the ad experience by choosing the ad they want to see
- Shoppable & actionable video: interactive ads designed to connect consumers with products, services, more information or merchants within the ad itself
- Voice-integrated video ads: allow audiences to use their voice to interact with a brand by following on-screen prompts to speak into their remote
- Sequential CTV creative: allow marketers to tell a story that unfolds across several CTV creatives, instead of trying to tell a story within a single ad
- Creative extensions & end cards: short-form content that is displayed before or after an existing CTV creative
Source: ‘First Impressions Matter: Getting it Right in CTV Means Starting with the Creative Experience’, IAB
Current level of CTV advertising spend
Spend on CTV advertising was c.£1.62bn in 2023, having grown an average of 29% annually since 2018.
Of the £1.62bn spent by advertisers on CTV in 2023, around 51% was on BVOD and 46% on other ad-supported streaming services. The latter gained share as new AVOD services emerged and YouTube, in particular, saw a significant increase in viewing. Social media and user interface (UI) advertising within CTV platforms accounted for a small amount of additional spend.
CTV advertising spend, £m, 2018-2024F
This growth in ad spend reflects the underlying growth of CTV viewing, which accelerated during the pandemic.
[CTV advertising] spend has mostly been concentrated on BVOD and YouTube… UI advertising is limited, for the moment at least.
- Content service provider
CTV advertising spend forecast
We forecast CTV advertising to reach £2.94bn by 2028 – although there are factors that could drive this up or down.
Considering the likely market developments outlined above, we have developed a Base Case for how CTV advertising is likely to develop to 2028. We also highlight key drivers, that could see higher spend and detractors which may result in lower spend.
Base case and key drivers & detractors for CTV advertising growth
Base case
Viewing continues to shift to streaming on CTV devices and ad spend follows.
- Spend would reach £2.94bn by 2028
- Increased viewing is driven by high CTV device uptake and new/improved services
- Ad-supported viewing in particular is driven by Netflix, Disney+ and Amazon Prime Video
- BVOD continues to account for more of TV spend with c.9% CAGR through to 2028
- Netflix, Disney+ and Amazon Prime Video start to take a share of TV and, in some cases, digital budgets. Other AVOD, particularly YouTube, also grows. AVOD overall grows c.15% CAGR to 2028
Drivers
CTV ad spend could be higher than this base case if the viewing shift to CTV accelerates, and ad spend follows.
- The shift to ad-supported viewing is accelerated by new/ improved services
- Netflix, Disney+ and Amazon Prime Video in particular take a greater share of viewing and TV budgets versus the base case. They also act as a catalyst for AVOD on CTV more generally, driving interest and innovation to overcome current issues/barriers
Detractors
CTV spend could be lower than the base case if economic uncertainty limits overall ad spend and reduces the adoption of CTV advertising.
- Viewing continues to shift to CTV with lower cost, ad-supported services appealing
- However, economic uncertainty / possible recession significantly limits ad spend overall
- In turn, advertisers are more likely to stick to tried and tested TV and digital video channels
Under the Base Case, CTV advertising would reach £2.94bn by 2028, with growth particularly in AVOD.
CTV advertising forecast, Base Case, £m, 2023-28F
Future developments in CTV
CTV viewing is set to take an increasingly significant share of viewing on TV devices.
The shift in TV viewing towards streaming is expected to continue, driven by expanded and improved content services.
Netflix, Disney+ and Amazon Prime Video
The most significant development in CTV is the introduction of ad-supported tiers from Netflix and Disney, introduced over 2022 and 2023, and Amazon Prime Video in 2024. They are likely to be popular services, particularly in the current economic climate, attracting new users and seeing some current subscribers switch to ad tiers. Even a moderate shift of SVOD viewing - which is approximately 18% of video viewing for all UK adults - to ad-supported tiers would be significant for advertisers.
Expanded & improved services
AVOD services are likely to improve. In the US, Roku, Pluto TV and Amazon’s Freevee have increased content investment, adding more high-profile titles and originals to their line-ups. Assuming a similar approach plays out in the UK, consumers will have an increasingly appealing range of free, ad-supported content rivalling broadcasters.
Platforms will also continue to invest in the user experience. This could be new devices and services like Sky Stream, or more general developments in platforms’ user interfaces, helping viewers surface relevant content and encouraging more viewing.
I’m expecting to see more content and more partners emerge as CTV opens up distribution opportunities… UEFA and FIFA CTV offerings are just another recent example of this.
- Media agency, EVP for International Media
Impact of economic uncertainty
The economic environment may also drive interest in ad-supported services if people look to cut spending on subscriptions. Pay-TV has been counter-cyclical at times historically, but industry participants expect a shift to free services in this environment.
I expect a growth in AVOD and for SVOD to go down as people try to save money.
- Media agency, Client Leadership Director
CTV ad spend will continue to grow, with Netflix, Disney+ and Amazon Prime Video acting as a catalyst for CTV to be taken more seriously.
The use of CTV is already relatively widespread among larger advertisers and industry participants expect spending to increase. More mid-sized businesses are also likely to take it up as a way to get into TV at a lower cost.
Netflix, Disney+ and Amazon Prime Video ad-supported services are expected to be a big draw for advertisers, offering scale and a premium environment. Industry participants believe they may act as a cast list for CTV more generally, attracting attention and ensuring agencies and advertisers take the category - beyond BVOD and YouTube - more seriously.
Netflix and Disney arriving will bring critical mass [to CTV]… they could be a catalyst for CTV more generally, attracting more interest and leading to better solutions.
- Content service provider
Growth partly depends on addressing issues of fragmentation and the need for better, more standardised solutions.
Substantial progress in this area is likely to rely on cross-industry work, less formal partnerships and/or consolidation:
- Cross-industry solutions could address standards and cross-media measurement. Some progress has been made, but the challenge is reaching agreement across a diverse set of providers
- Partnerships between CTV content providers and platforms may be more pragmatic, for instance jointly selling inventory to reduce the number of suppliers, or sharing data to provide better visibility of viewing behaviour and support more accurate targeting
There are opportunities for content providers and TV platforms to collaborate to offer better targeting and solutions for frequency capping… [for example] ITV, which has created a huge first-party data set, alongside its content and sales relationships, working with platforms [like Roku] who have visibility on overall viewing on a given device.
- Content service provider
Consolidation could address fragmentation over the longer term. This would see convergence to a smaller number of platforms, e.g. smart-TV manufacturers like Samsung and LG who already have high market share, or tech companies like Google, Apple, Amazon and Roku.
How CTV advertising has developed
CTV has emerged as an alternative to linear TV advertising, particularly for brands looking to reach younger audiences.
TV viewing is continuing a long-term shift from linear TV to streamed content, with subscription, ad-supported and broadcasters’ own streaming services all gaining significant share. Much of this - 80% of both SVOD and BVOD - is viewed on a connected TV. This is particularly pronounced for younger audiences e.g., with 16-34's viewing of SVOD (28%) higher than linear TV (25%).
Share of total video viewing across all devices
For those wanting to advertise in a TV environment, linear TV is still the primary choice taking the majority share of viewing, but CTV is becoming more important. It represents 25% of viewing on TV devices for 16-34s, with this age group watching over 4.5 hours (281.5 minutes) of video on average per week, with 156.4 minutes (56%) on TV devices.
Broken down by device and content type (2022)
Around 3/4 of UK households have smart TVs, with viewing driven by device uptake and new and improved content services.
The uptake of smart TV devices jumped from 1/3 of households in 2017 to 3/4 by 2023. Most TV sets now sold are smart TVs and a boost in sales during lockdown helped accelerate adoption.
These households were able to tune into new services including Pluto TV (2018), Apple TV+ (2019), Disney+ (2020), Discovery+ (2020) and Paramount Plus (2022). Existing services also expanded with greater content investment, particularly in SVOD.
Households with smart TVs
Despite this, the UK is considered to be behind the US and some European markets in terms of CTV adoption, but it is catching up.
The UK is behind the US and the likes of Germany and the Netherlands in Europe on CTV adoption, which is driven by the strength of the [UK] broadcasters... but there’s a wider range of services emerging and CTV is becoming significant.
- Media agency, EVP for International Media
Developments in CTV ad solutions allow advertisers to better measure incremental reach vs linear TV, target spend and buy programmatically.
Measuring the reach and frequency of TV and video campaigns is more complex as new services emerge. Advertisers need to use a mix of industry and individual provider solutions and, for instance, estimate the incremental reach of CTV and other VOD activity over linear TV. Solutions continue to evolve and update, e.g. Netflix recently signed up to BARB’s TV measurement solutions, but there are still some limitations.
Beyond measurement, advertisers can also draw on improved targeting capabilities, programmatic trading and data on ad exposure and viewership, which have emerged in recent years. Example developments include:
- ITV Planet V: real-time trading and measurement of incremental over TV (2020)
- Channel 4 Private Marketplace: real-time, targeted programmatic trading of VOD content across CTV devices (2021)
- Sky Media’s One Campaign: combined live and VOD planning, buying and measurement (2021)
- ComScore Video Metrix Multi-Platform and Predicative Audiences: CTV targeting and measurement, including ad exposure and viewership data (2021 & 2022)
- BARB: Amazon Prime Video has followed Netflix and Disney+ to become the latest streaming member of UK TV measurement body Barb Audiences (March 2024)
Advertiser uptake of CTV & the challenges faced
Benefits of CTV
CTV attracts existing TV advertisers, as well as opens up the TV environment to a broader range of advertisers.
Overall adoption of CTV by large advertisers is relatively high, while still below TV and digital video. TV advertisers tend to use CTV via BVOD, whether consciously or not, but usage beyond BVOD is relatively high too. Agencies report that while some clients have been initially sceptical of CTV, they have been persuaded when they learn more and see the results.
Most of our big clients are regular spenders on CTV, it's not just early adopters... it can be up to 5-10% of TV budgets [excl. BVOD].
- Media agency, Client Leadership Director
Initially there can be questions about the quality of programming and ads [on CTV] but people try it, often using it personally, or see the results and then they're happy with it
- Media agency, EVP for International Media
CTV offers incremental reach for TV advertisers and a big-screen experience for digital advertisers.
TV advertisers use CTV to provide incremental reach beyond linear TV and to target niche audiences that would be harder to find or cost more on linear TV. Digital advertisers use CTV to complement other digital video activity and benefit from the big-screen experience.
Whether on AV/TV plans or digital plans, CTV tends to be used for brand-building goals. The use of CTV for performance goals is currently limited. Agencies are exploring the potential here, although measurement and attribution will likely need to improve.
AVOD services offer more flexibility and the ability to target more specific audiences that would be hard to get to or very expensive to target on linear TV or even BVOD.
- Media agency, Executive Director for Digital
Linear TV is still key for us but audiences are declining. We’ve used digital video, as one way to adapt and CTV is starting to emerge as another alternative.
- Media agency, Client Leadership Director
Challenges of CTV
Advertisers face challenges with CTV including fragmentation of supply, a lack of standards, and data and measurement issues.
CTV is still relatively new and evolving. While it provides advertisers with many new opportunities, there are also several challenges:
- Fragmentation: a large range of content providers, DSPs and other intermediaries make it harder to achieve scale and creates work for planning and buying teams
- Standards: this is compounded by a lack of standards across buying, ad verification, measurement and other related standards
- Data sharing: with sharing between platforms and content providers limited, and a lack of industry measurement standards and solutions, it is hard for anyone to have a full picture of viewing behaviour
- Measurement & attribution: the lack of measurement standards and data sharing makes measuring reach and frequency challenging. For brands, it can be hard to measure the ROI of CTV activity when used incrementally with big TV campaigns. Measurement limitations also partly explain the lack of performance activity using CTV
The most common barriers flagged in our cross-industry survey were the availability of inventory, ability to measure returns and audience targeting capabilities.
CTV is fragmented across lots of providers, it’s generally harder to buy than TV and there are measurement issues… it’s used incrementally to big TV campaigns and isn’t picked up on econometric studies.
- Media agency, Client Leadership Director
Hygiene and ad verification are seen as potential issues… there’s a lack of standards. It’s like programmatic video 10 years ago.
- Media agency, Head of Digital
With [linear] TV there’s a very standard set of tools and processes, known regulatory system, known planning tools and so on. CTV isn’t like that, it’s fragmented, and there’s still a lot of education to do.
- CTV platform
The CTV opportunity & what to do next
Advertisers should explore how CTV can complement existing TV and/or digital video activity
CTV advertising is already significant for TV and digital advertisers - and is set to grow for the foreseeable future.
CTV offers TV advertisers incremental reach and targeting while offering digital advertisers access to a TV experience with more flexibility and lower minimum spend, at a significant scale. The introduction of Netflix and Disney+ ad-supported tiers, along with a general shift in viewership to streaming, will drive further growth in inventory and the advertising offering is likely to mature as a result.
What should advertisers and agencies do?
Industry respondents identify the need for greater education on CTV, as well as closer integration with TV and digital video planning and campaign execution.
For those relatively new to CTV, connect with CTV suppliers to understand their offering and build up an understanding of the roles CTV can play in broader campaigns - for instance, complementing current TV or digital video activity. Beyond this, we recommend integrating CTV into TV and video activity and looking for opportunities to drive efficiency and effectiveness in campaign delivery.
Recommendations for advertisers & agencies
Connect with CTV suppliers to explore offerings
- Connect with new partners including content providers, platforms, DSPs and other ad tech enablers
- Understand their audiences/scale and capabilities across data, targeting, measurement and creative, establishing what will be possible on campaigns
Build an understanding of the roles CTV can play
- Explore how CTV can complement and/or be an alternative to TV and digital video activity e.g. incremental reach, niche audiences
- Understand the role different types of CTV can play e.g. video-on-demand vs live-streaming, TV-like content versus short-form, premium ad-supported SVOD offers
Align CTV activity across AV (or TV) and digital teams
- Share knowledge and insights between teams and understand how each is using CTV
- Integrate CTV into TV and digital video planning, potentially going as far as joint planning across all video
Exploit the new creative options CTV offers
- Explore the possibilities of CTV advertising, such as interaction and tailoring creative to different target segments, likely drawing on digital experience
- Factor CTV into creative plans alongside TV and digital video, looking for ways to do this efficiently
Build execution capabilities and drive efficiency
- Build capabilities in delivering CTV campaigns across planning, buying, creative and measurement
- Given the fragmented nature of supply, look for opportunities to drive efficiency when buying e.g. automation
Advertisers and media agencies get that CTV is important and they’re trying to be more joined up across linear TV, CTV and digital video planning, but in reality, they haven’t cracked this yet… for me, that is one of the key areas to get right.
- Media agency, Executive Director for Digital
Methodology
IAB UK commissioned MTM to undertake primary research and synthesis research to inform this report. This was undertaken in Q3/Q4 2022.
The base report methodology
- Qualitative research - MTM conducted in-depth interviews with 23 professionals from across the advertising industry in order to understand usage and attitudes towards emerging digital formats, as well as the current state of different markets and how they are likely to develop over time.
- Quantitative survey - IAB UK and MTM conducted an online survey with 53 advertising industry professionals to gather additional data and validate the findings from the qualitative interviews.
- Secondary sources/synthesis research - A variety of public sources were used to put the primary research into context, including industry reports and company announcements.
To navigate the future of gaming, AR/VR and shoppable advertising, head to iabuk.com/compass.
In Q1/Q2 2024, MTM conducted additional research and analysis to update the findings from the original report. This included reviewing key secondary sources and the latest industry news via trade press and company announcements and speaking to three industry experts as follow-ups to the original qualitative research programme.