first direct

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first direct is a telephone and internet-based retail bank in the UK.

As the UK's most recommended bank, we pride ourselves on offering the things we know our customers want. Award-winning products. Outstanding service. Cutting-edge innovation.

We're more than just a bank.

From crowdsourcing opinion on our products and services, to building communities on Facebook and Twitter, we do all we can to connect with our customers and give them that little bit extra.


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An in-depth exploration of the attitudes, innovations and media shifts that will shape the years ahead and redefine how we advertise by the turn of the decade

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