8 in 10 people would rather receive more ads than pay

Posted on Tuesday 06 February 2024

The new figures from IAB US show that nearly 80% of consumers would prefer to be served more ads in return for paying nothing for websites or apps


The findings form part of IAB US’s first-ever study into consumer thoughts, preferences, and concerns regarding their personal data and digital advertising overall. You can find the study in full here.

The research also shows that 79% of consumers feel that it would be unfair to those on lower incomes if the internet wasn’t ‘free and open’ and that 90% of people prefer personalised ads.

Speaking about the research, David Cohen, Chief Executive of the IAB in America, said: “Contrary to what some believe, this research unequivocally shows that consumers are aware of the value exchange between their data and personalised content and ad experiences.

“The ad-supported internet is good for consumers, it’s good for society, and it democratises access to information and entertainment.”

Other key findings include:

  • 80% agree the free and open internet is a social good
  • 91% would react negatively, including being frustrated, disappointed, angry, confused, or sad if they had to start paying for the websites/apps they currently use for free
  • 85% feel it’s important when websites/apps tell them the specific data they share

 

Related content

In conversation with the ICO: regulation, enforcement and the room to innovate

Learn more

Q2 Tech Policy Round-Up

Learn more

Government announces social media restrictions for under-16s: key takeaways

Learn more
""

Retail Media Growth Summit 2026: From retail media to commerce media

Learn more

State of AI in Advertising: Charting the Shift from Automation to Autonomy

Explore how AI is reshaping advertising, from autonomous systems to changing consumer discovery, with key findings, deeper analysis and latest industry commentary in this report