Effectiveness of emojis in marketing campaigns revealed

Consumers are 66 per cent more likely to open emails if they contain emojis in the subject line, new research reveals.


Marketing emails that contain emojis in their subject line are 66 per cent more likely to be opened than those that don't, new figures reveal.

Research carried out by Leanplum for a new report titled 'Unlocking Engagement & Growth with Emojis' also led to the discovery that push notifications featuring emojis are 254 per cent more likely to be opened than those without. 

At the same time, apps that incorporate emojis are 26 per cent less likely to be uninstalled by users, the report found.

Leanplum also noted that emoji use around the world has more than doubled over the past 12 months, demonstrating their enduring popularity.

Together, these findings indicate the importance of brands using emojis in their marketing communications if they want to engage more consumers and reach a wider audience.

Joyce Solano, senior vice-president of global marketing at Leanplum, explained: "Emojis convey emotion and personality from brands, which help marketers deliver in-the-moment engagement and build long-lasting user retention."

Related content

Mobile

10% of top UK brands are running mobile display campaigns without optimised site

Learn more
Data

Data driven marketing is on the increase

Learn more

Virtual reality new avenue for marketers

Learn more
Rakuten Marketing logo

Rakuten Marketing White Paper

Learn more

Rediscover the joy of digital advertising

Champion connections instead of clicks. Capture audiences' imaginations, not just their attention. Boldly find your own beat instead of letting tech set the pace. It’s time to rediscover the joy of digital.

IAB UK Chatbot

Close Chat

Hi, I'm NORI

As the IAB’s AI-powered chatbot, I’m here to help IAB members understand everything about the world of digital advertising. You must be an IAB member to ask a question. To get started, either log into your account or create one below.

Are you sure you want to clear your chat history?

No
IAB chatbot icon