Consumer-led social media campaign leads to chocolate bar revival

A Twitter campaign has led to the permanent revival of a Cadbury chocolate bar, showing how engaging with their online audience can potentially lead to a sales boost for brands.


Cadbury has announced that it will be bringing back its Tiffin chocolate bar on a permanent basis in response to a consumer-led Twitter campaign.

After the chocolate bar was relaunched as a limited edition product earlier this year, confectionery fans took to social media to campaign for its permanent return.

Cadbury's response is an example of why brands should take note of their customers' comments on their social media channels, as the chocolate-maker will now be in line for a boost to its sales by bringing back the in-demand Tiffin bar.

Speaking to the Daily Star, Cadbury brand manager Katrina Davison explained: "With so many fans campaigning for its permanent return on social media, we just knew we had to bring it back for good this time."

The Tiffin bar, which features Daily Milk chocolate alongside biscuit and raisins, was initially introduced in 1937, before being withdrawn in 1972. It has since had two comebacks, but Cadbury hopes its permanent relaunch on Tuesday August 1st will see its popularity reign high once again.

Topics

Related content

Woman using social media on smartphone

IAB UK launches guide to paid social formats

Learn more
Row of people using smartphones

CMA releases guides for platforms, brands & influencers on paid promotions

Learn more

General Election 2015: Social insights by DigitasLBi

Learn more
Oculus Rift

Facebook and Oculus unveil virtual reality headset

Learn more

Rediscover the joy of digital advertising

Champion connections instead of clicks. Capture audiences' imaginations, not just their attention. Boldly find your own beat instead of letting tech set the pace. It’s time to rediscover the joy of digital.

IAB UK Chatbot

Close Chat

Hi, I'm NORI

As the IAB’s AI-powered chatbot, I’m here to help IAB members understand everything about the world of digital advertising. You must be an IAB member to ask a question. To get started, either log into your account or create one below.

Are you sure you want to clear your chat history?

No
IAB chatbot icon